Privacy policy

This notice explains how we handle personal information when you browse our website or contact us about our services.

Last updated:

Who is responsible for your data?

BLW d.o.o., operating as Fulfillio, is responsible for the personal information processed through this website. You can contact us using the details below.

BLW, spletna prodaja, d.o.o.

Office address:
Rakuševa ulica 8, 1000 Ljubljana, Slovenia
VAT number:
SI69023409
Registration number:
9834451000
contact@fulfillio.si

Information we collect

When you submit a contact or warehouse partner form, we receive your name, email, phone number, company details and the business or warehouse information you provide. We also process technical information such as your IP address, browser, approximate location, language, pages visited and referral or campaign source.

How we use your information

We use your information to answer inquiries, prepare offers, discuss partnerships and manage business relationships. Depending on the inquiry, this is based on steps toward a contract or our legitimate interest in responding to business requests. Technical data helps operate and protect the website, while advertising tools measure visits and inquiries. We may also retain records to meet legal obligations. Required form fields are needed to handle your inquiry; other details are optional.

Cookies and advertising tools

The website remembers your language and stores your cookie choice in your browser. Referral information is stored for the browser session. We use Google Ads and Meta Pixel, including server-side conversion measurement, to measure visits and form submissions. Meta may receive your IP address, browser information and hashed contact details when you submit a form. Hashing does not make this data anonymous. The cookie banner updates Google consent preferences. You can also manage cookies and stored data in your browser, and advertising preferences with Google or Meta. Our embedded Google map may share technical information with Google. See the Google privacy policy and Meta privacy policy for more information.

Who receives your information?

Information is handled by staff who manage inquiries and by providers of hosting, email, customer relationship management and the Google and Meta services described above. Data may also be disclosed where required by law. Some providers may process information outside the European Economic Area. Contact us for details about processing locations and the safeguards applicable to your data.

How long we keep information

Retention depends on the purpose: handling your inquiry, any resulting business relationship, legal record-keeping requirements and resolving claims. Browser preferences remain until they are cleared or expire; session referral data ends with the browser session. Google and Meta apply their own retention rules. Contact us for details about the retention of your specific information.

Your privacy rights

Depending on the circumstances, you can request access, correction, deletion, restriction or a portable copy of your personal information, and object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. Email contact@fulfillio.si to make a request. You can also lodge a complaint with the Information Commissioner of the Republic of Slovenia or your local data protection authority.

Changes to this notice

We may update this notice when our website or data handling changes. The date above shows when this version was last updated.